Privacy Policy

At The Society Of Alchemists we are committed to maintaining the trust and confidence of our visitors and customers of the website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from you.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The data controller is The Society Of Alchemists of Unit 34, The Raylor Centre, James Street, York, YO10 3DW.

VISITORS TO OUR WEBSITE

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempts to find out the identities of those visiting our website. You can find out more information on how cookies are on this website in the Cookies Policy below.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

PURCHASING ONLINE WITH THE SOCIETY OF ALCHEMISTS

We may collect and process the following data about you during your purchase with us: Information that you provide by filling in forms on our site thesocietyofalchemists.co.uk. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services including your name, address, telephone number, email address and credit/debit card details.
We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
If you contact us for any reason, we may keep a record of that correspondence with your agreement.
We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of fulfilment of your orders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using outsourced SSL technology provided by Barclays. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

NEWSLETTER SIGN UP

As part of the registration process for our e-newsletter, we collect personal information in accordance with current GDPR Laws. We use that information for a couple of reasons: to give you updates you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records and to ensure that you’re happy and satisfied. We don’t rent or trade e-mail lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around e-mail opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time by clicking the unsubscribe button at the bottom of any of our e-mails.

You are entitled to access the personal information that we hold and/or request deletion of this personal data. E-mail your request to [email protected]

We keep our privacy notice under regular review. This privacy notice was last updated on 30 March 2023.

Questions, comments and requests regarding this privacy notice should be addressed to [email protected].